Highmark Taps Laguna for Conversational AI
Through a new collaboration, Highmark’s care managers will be piloting Laguna's conversational AI technology when speaking with members.
Beyond QA: The Next Wave of Medical Chatbots
Medical chatbots have the potential to shape the future of healthcare data retrieval and decision-making support. But this can’t become a reality unless precautions are taken to make sure the answers are both grounded in reality and extracted from reliable sources.
Consultants: Help Define What’s Next In Healthcare Benefits
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Why Healthcare is the Perfect Place For AI to Shine
In reality, the healthcare sector is, in many ways, the ideal place for AI to be used. After all, it’s one of the few industries with access to a treasure trove of precisely the kind of high-quality data with which AI operates best.
Hyro Raises $20M for Conversational AI Assistant Used by Intermountain, Novant & More
Hyro — a New York-based startup selling a conversational AI platform for providers — recently closed a $20 million Series B funding round. The platform is "mostly plug-and-play" and requires minimal effort and resources from providers, CEO Israel Krush said.
No, Your Job Is Not Going To Be Replaced by AI
At a time when the vast majority of people are just beginning to hear and learn about artificial intelligence, it is critical that technology executives make a concerted effort to reinforce its purpose and intent.
Conversational AI helps alleviate impact of nurse shortages
One organization piloted a smart speaker system in its spinal injuries unit. Over the course of four weeks, patients interacted with the automated assistant more than 5,000 times. Sixty-three percent of nurses on the unit found the pilot improved their ability to deliver and prioritize patient care.
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How to Improve Employee Benefits While Reducing Insurance Costs
Balancing healthcare benefits and insurance costs requires research. From becoming a Difference Card member to offering wellness resources, there are many ways to improve healthcare at low cost.
Zip codes have become a better predictor of health outcomes than genetic codes. Technology may be ready to fix that.
Good software code alone will not overcome the array of healthcare challenges that people living in the wrong zip code face. But good, smart communications is a fundamental starting point and conversational AI has matured enough to start leveling the playing field.
The promise of conversational AI in helping restore the doctor-patient relationship
EMR systems were designed with billing in mind, not physician efficiency, so it goes without saying that if technology can help alleviate the documentation burden, everybody wins
Cognitive AI can help support our elderly through the pandemic, manage health
A conversational AI workforce provides a highly valuable addition to the existing ambulatory healthcare delivery team attempting to assist patients in following their care plans and gradually changing adverse patterns of behavior.